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Testimonials
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"We're very happy with IPS Laser Express and I have recommended your company wholeheartedly to a few area schools that have inquired about the service. We had a few wrinkles to iron out at the beginning, which is to be expected, but now the staff seems to be very satisfied with how things are running, and the timeliness of response is exceptional. Our technicians also love working with Neil (your service tech), and I've heard nothing but praise for his abilities."
– Tracy Smith, Director of Information Systems, Parkland SD
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"We have been using IPS for the last three or four years and have been very pleased with service and the toner they have been supplying to the District. We have used other companies in the past but IPS is the first company that has actually done what they say they are going to do. We can't ask for better response on repairs. When we call or fill out the online repair form they either show up that day or the next day."
– Tom Yockey, IT Assistant Manager, Central Bucks SD
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"Please express my praises to your staff for providing such outstanding support for our District during our first year and we all look forward to continued success for the 2010-2011 school year!!"
– Susan Mehan, Technology Admin, Spring-Ford Area School District
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"Thank you again for the great service IPS provides for Bergey's 20 plus locations. Your technicians' prompt and responsive servicing of our printers has made my job easier. Our locations call IPS directly and do not need to call our IT department with every issue. It helps us that you stock parts for our printers even though you do not sell all of the brands that we own.
Another advantage of purchasing our toner from IPS is the great pricing that you give us. You consistently beat the pricing from telemarketers who want to quote for our business and who also cannot service the equipment for us. The quality of the toner that you sell also equals or exceeds OEM toner at a significantly better price.
I appreciate your honest and quality care, without pressure and hype... Keep up the good work."
– Philip Roth, Purchasing Manager, Bergey's Inc.
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"I want to express our satisfaction with the sales and service provided by IPS Laser Express. It has only been a few months that we have been on our new service/toner plan with you and I am already very happy with the decision. The toner is priced great and we have had no problems with quality or yield. I especially want to let you know what a great job Neil does. He is always friendly, knowledgeable and prompt with repairs.
Thank you very much."
– Andrew Candido, Network Manager, ClearChannel Interspace Airports
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"I would like to thank [IPS] for the fast service to fix our ailing printer. After trying to fix our 16-year-old printer with two visits over the holiday season with no luck, then bringing in a rebuilt printer for my use, helped me tremendously through my busy END OF YEAR printing. I can't thank Neil enough for his professional and prompt service in handling our printing needs.
Thanks again, Neil!"
– Jodi Eslinger, Allentown Racquetball Club
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"It's been a pleasure dealing with IPS over the years. They provide excellent products at very reasonable prices. But where IPS really shines is with their customer service, where they routinely go above and beyond all reasonable expectations."
"Just a quick note to tell you how happy (we are) with Victor's service. He knows his stuff and is super friendly to everyone. He's a great asset to IPS and a huge help here at PBC."
– Jeff Woertz, Systems Coordinator, Peter Becker Community |
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